Key factors to consider for improving accountability of service delivery in the health sector

In Nigeria, accountability, transparency, and good governance are critical for effective and efficient healthcare service delivery. The health sector is responsible for ensuring the populace’s well-being, making accountability in healthcare paramount for improving healthcare outcomes and increasing citizens’ trust in the health sector.

Accountability in healthcare means healthcare providers and organizations are responsible for their actions, decisions, and policies. It involves delivering high-quality care that meets patients’ needs while adhering to ethical and professional standards.
In the same vein, Responsive governance is critical for accountability in healthcare. Our government and healthcare institutions must be accountable to the public and their patients, promoting transparency in decision-making, evidence-based practices, and clear-cut standards and guidelines for healthcare providers. To ensure responsive governance, key stakeholders must have access to information on the performance of these healthcare institutions and their staff.
Accountability in healthcare has to be patient-centered. Our Healthcare providers must prioritize patients’ needs, preferences, and values and involve them in their healthcare decisions. Effective communication and empathy should exist with patients, genuine respect for their autonomy and dignity, and ensure they receive culturally sensitive and appropriate care.

Another factor that is vital for accountability in healthcare is Clinical effectiveness. Our healthcare providers must use evidence-based practices, follow clinical guidelines, and continuously monitor and evaluate the outcomes of their care. They must promote appropriate technologies to improve patient outcomes.

Finally, accountability in healthcare involves ensuring patient safety. Healthcare providers must create and maintain a safe environment for patients, free from harm, neglect, and abuse. They must implement appropriate infection control practices, manage medications safely, and prevent adverse events through quality improvement initiatives.

By prioritizing accountability in healthcare, patients can receive high-quality care. Healthcare providers can improve patient outcomes, promote patient safety, and build trust between themselves and their communities.

Share This

Related News & Insights

Stay Updated.

Get alerts and updates sent to your email

Scroll to Top

You’re all set, thank you for subscribing.